PRIVACY POLICY
Last Updated: March 2026
At Iris Jewellers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect any information you provide when using our website.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information when you interact with our website:
- Name and surname
- Email address
- Phone number
- Information provided in consultation or contact forms
- Website usage data (such as pages visited and time spent on the site)
This information is collected when you:
- Submit a contact or consultation form
- Email us through the website
- Browse the website
2. How We Use Your Information
We collect this information to:
- Respond to enquiries and consultation requests
- Provide information about our jewellery and services
- Improve our website and customer experience
- Communicate with you regarding your enquiry
We will never sell, rent or share your personal information with third parties for marketing purposes.
3. Website Analytics
Our website may use analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect anonymous information including:
- Browser type
- Pages visited
- Time spent on the website
- General geographic location
This data helps us improve the website and user experience.
4. Cookies
Our website may use cookies to improve functionality and analyse website traffic.
Cookies are small files stored on your device that help websites remember information about your visit.
You can choose to disable cookies through your browser settings if you prefer.
5. Protecting Your Information
We take reasonable technical and organisational measures to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure
However, no internet transmission or electronic storage is ever completely secure.
6. Third-Party Links
Our website may contain links to other websites. Once you leave our website, we are not responsible for the privacy practices or content of those external sites.
7. Your Rights
As per POPIA, users have the right to access, correct, or delete their personal information. If you have any inquiries or requests, please contact us.
8. Policy Changes
This Privacy Policy may be updated periodically, and any changes will be reflected on this page.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Email: hello@irisjewellers.co.za
- Website: https://irisjewellers.co.za
Thank you for visiting our Iris Jewellers website.